Cookie Policy

This Cookie Policy explains how Shammika Deshan Online Academy (Pvt) Ltd (“we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit our website and access our online Learning Management System (LMS). This document should be read alongside our Privacy Policy and aligns with the transparency principles under the Personal Data Protection Act, No. 9 of 2022 (PDPA) of Sri Lanka.

1. What Are Cookies?

Cookies are small text files placed on your computer, tablet, or mobile device by websites you visit. They are widely used to make websites function efficiently, remember user preferences, ensure session security, and provide relevant analytical reporting.

2. How We Use Cookies

We use cookies strictly to support our online educational services, safeguard student accounts, and optimize portal performance. We do not use invasive tracking techniques or sell your cookie data to third-party advertisers.

The cookies deployed across our site fall into the following categories:

• Strictly Necessary Cookies: Essential for the basic operation of the website and student portal. They enable secure student logins to the LMS, verify authenticated sessions, and allow access to course video recordings and learning materials. Without these cookies, services like secure account access cannot function.

• Functionality and Preference Cookies: Remember your settings and preferences—such as language settings, video playback preferences, or saved details—to deliver a smoother, customized browsing experience on return visits.

• Performance and Analytics Cookies: Collect aggregated, anonymous data on how visitors interact with our website (such as page load times, frequently visited grade pages, and navigation patterns). This insight helps us resolve technical bottlenecks and improve site speed and reliability nationwide.

• Third-Party Integration Cookies: Some third-party tools embedded on our portal (e.g., YouTube video embeds for lesson previews, Zoom integration helpers, or WhatsApp chat launchers) may set independent cookies to manage playback state or external service links.

3. Summary of Cookies in Use

4. Managing and Disabling Cookies

You retain full control over how cookies are stored on your device:

• Browser Settings: Most web browsers allow you to modify cookie handling settings. You can choose to block all cookies, accept only first-party cookies, or receive a prompt before a cookie is saved.

• Impact of Disabling Cookies: If you choose to disable or block strictly necessary cookies, key components of our site—notably the LMS student login and access to restricted class video recordings—may not work correctly.

Common browser cookie management guides:

• Google Chrome: Settings > Privacy and security > Third-party cookies

• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

• Apple Safari: Preferences > Privacy > Block all cookies

• Microsoft Edge: Settings > Cookies and site permissions

5. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our technology, operational requirements, or applicable regulatory standards in Sri Lanka. Any revisions will be published directly on this page with an updated revision date.

6. Contact Us

If you have any questions or concerns regarding our use of cookies and website tracking technologies, please reach out to us:

• Entity: Shammika Deshan Online Academy (Pvt) Ltd
• Telephone: +94 112 267 244
• WhatsApp: +94 711 267 244
• Email: info@sdoa.lk
• Address: 213/A, Siri Dhamma Mawatha, Colombo 10, Sri Lanka
• Operating Hours: Monday – Sunday: 9:00 AM – 4:00 PM